When you speak with OneLink, an assessing officer will talk to you about your situation and what services might be of help to you. They will provide you with information about your options and, where appropriate, will follow up to connect you to services.
OneLink will:
- treat you in a non-judgmental manner with dignity and respect
- provide flexible, responsive and efficient services that are based on your needs
- provide you with up-to-date information on services available within the community
- protect the confidentiality of your personal information, only sharing information with your consent
- actively involve you in decision making and planning processes regarding services you may need or receive